Shipping Policy
At Stitch Vibes, we are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully before placing an order.
1. Order Processing
All orders are processed within 1 to 3 business days after payment confirmation.
Customized or bulk garment orders may require additional processing time depending on the design and quantity.
Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Time
Standard delivery usually takes 3 to 7 business days within India.
Delivery times may vary depending on your location, courier service availability, and unforeseen circumstances.
Remote or rural areas may require additional delivery time.
3. Shipping Charges
Shipping charges may vary depending on the order value, product weight, and delivery location.
Free shipping may be offered on selected products or minimum order values during promotional periods.
4. Order Tracking
Once your order is shipped, you will receive a tracking number through email or SMS.
You can use the tracking details to monitor your shipment status.
5. Delays and Delivery Issues
Stitch Vibes is not responsible for delays caused by courier services, weather conditions, public holidays, or unexpected events.
In case of failed delivery due to incorrect address or unavailable recipient, additional shipping charges may apply for re-delivery.
6. Damaged or Missing Orders
If you receive a damaged product or if your order is incomplete, please contact us within 48 hours of delivery.
We may request photos or additional details to process your complaint.
7. International Shipping
International shipping may be available for selected products and locations.
Additional customs duties, taxes, or import charges may apply based on your country’s regulations. These charges are the responsibility of the customer.
8. Contact Us
If you have any questions regarding shipping, delivery, or order tracking, please contact us.
Phone: +91 8903060827